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3.0 out of 5 stars. 20 reviews
Home / Pet / Cat / Cat Carriers, Containment & Travel / Pet Doors & Parts / PetSafe NEVER RUST Panel Pet Door Insert

PetSafe NEVER RUST Panel Pet Door Insert

3.020 Reviews

Item # 1181960

Image showing  NEVER RUST Panel Pet Door Insert
Image showing  NEVER RUST Panel Pet Door Insert
Image showing  NEVER RUST Panel Pet Door Insert
Image showing  NEVER RUST Panel Pet Door Insert
Image showing  NEVER RUST Panel Pet Door Insert
Image showing  NEVER RUST Panel Pet Door Insert

PetSafe NEVER RUST Panel Pet Door Insert

3.020 Reviews

Item # 1181960

$159.99

Size: L

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The PetSafe innovative Panel Pet Door Insert is the first professionally installed pet door specifically designed to fit panel doors. It takes the guess work and frustration out of a pet door installation. No framing materials required. It is designed to complement most 2 ft. 8 in., 2 ft. 10 in. and 3 ft. 0 in. doors with basic 2-panel, 4-panel or 6-panel designs while protecting the core of the homeowner's door. Flat, metal, fiberglass, wood or glass top doors can be customized with a Panel Pet Door Insert to create a polished and professional look for today's stylish homes. In addition to the raised mold design, it is paint-ready to compliment any door surface and color.

  • Easy pet door installation with no framing materials required
  • Pet door features a paint-ready and raised mold design
  • 2 doors in one: dual-rise options of 8 in. or 10.5 in.
  • Pet door features dual flexible, vinyl flaps with UV inhibitors
  • PetSafe pet door has internal ribs that add strength for everyday pet use

Reviews

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6 reviews with 1 star.

Overall Rating

3.0
4 out of 15 (27%) reviewers recommend this product

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1 to 4 of 20 Reviews
1 – 4 of 20 Reviews
4 out of 5 stars.

Hinges

2 months ago
I like the door but you can not buy replacement parts that break hinges for the flaps, this would safe us a good bit of money and time to replace the whole door it takes about an hour to replace the whole door. Need to be able to buy just the hinges.
PetSafe

Originally posted on PetSafe

Birmingham, AL
GenderFemale
Age45 to 54
3 out of 5 stars.

It's Great Until You Need To Replace Something

3 months ago
This door was great until the black part that attaches the flaps to door breaks. Pet Safe doesn't sell replacements for this part or include them with replacement flaps so my only option is to buy an entire new insert.

No, I do not recommend this product.

PetSafe

Originally posted on PetSafe

Response from PetSafe:
3 months ago
PetSafe® Product Support
We are so sorry for any confusion or misunderstanding. We do offer a Panel Pet Door Hardware kit that is available through our Customer Care team directly which includes the replacement parts you have described. We would love to help you with ordering this replacement hardware kit! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday through Friday, 9 A.M. to 9 P.M. and Saturday, 9 A.M. to 6 P.M. EST here - https://support.petsafe.net/contact-us/
Dallas
1 out of 5 stars.

Snap on cover - the worst

6 months ago
Do NOT purchase this dog door. Whoever invented this clearly has never actually used it. If you are never needing to close the dog door to keep an animal in or out, then it’s great! But if ever need to close the door then stay far away from this one! It’s a cheap SNAP on door instead of the obvious slide on that is easy and works well. The cheap snap on barely snaps on! And like others said, a slight breeze will blow it off. I hate that we wasted our money on this very defective product that we are now stuck with.

No, I do not recommend this product.

PetSafe

Originally posted on PetSafe

Response from PetSafe:
5 months ago
PetSafe® Product Support
We're so sorry to hear you've had difficulty using the closing panel for your door, Janelle! Though it is different from our slide down panels, it is still very sturdy, and though any closing panel can be removed be a determined animal, this panel will not come off easily/without force when installed as intended. If your panel is falling off/coming off very easily, this lets us know it is not fully snapped into place. There is a bit of a trick to using this particular closing panel. The best way to attach it is to first place both your thumbs near the center of the closing panel. Then, with your thumbs kept in place, grab the two handles on the sides of the closing panel. When you have a grip on them, press into the center of the closing panel with your thumbs and at the same time pull out on the handles while you place the closing panel over the door opening. Then slowly release the pressure from your thumbs and fingers to tightly secure it to the door frame. If you have any difficulty after using this method with your panel, please reach out to our live support team here- https://support.petsafe.net/contact-us/ Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Saturday 9 A.M. – 9 P.M. EST.
Ohio
GenderFemale
Age35 to 44
1 out of 5 stars.

Not good

11 months ago
Do not recommend this door. The panel to keep animals out does not fit well and my dogs just push it off and come in as they would like. Defeats the purpose when I am trying to keep them out.
PetSafe

Originally posted on PetSafe

Response from PetSafe:
11 months ago
PetSafe® Product Support
We're sorry to hear you're having this trouble with your pet door, Cassandra. We'd love to discuss this matter with you further and see hoe we can help! When you can, please reach out to our team via phone Monday - Friday 8AM - 7PM EST or via our Live Chat Support Monday - Saturday 9AM - 9PM EST here - https://support.petsafe.net/s/